Let’s put language to work

I can help you define priorities, nail your messaging, create landing pages or onboarding, improve internal collaboration, train and coach your teams, hire the right people, and, yes, I can also sit with you and write the words in your software.

Packages

I build bridges between UX and content, and back again. Sometimes I work with product teams to help make an experience clear and on-brand. Or I help communications teams add user-centered skills to their toolbox. The work can look a lot of ways, so let’s find a package that makes budget-holders happy.

Fractional leadership

3-month minimum, or retainer

Fully-invested, part-time leadership for your teams.

Hands-on content work (of course)
Content strategy and tactics to see it through
Setting up content operations
Support and mentoring for junior and mid-level content folks
Training sessions for writers and non-writers
Creation or evolution of voice and tone
Style guides and glossaries

Workshops

1 hour to infinity

Learn something new, improve collaboration, solve a problem.

Content training for non-writers
Content design training for writers and communicators
Learning sessions for cross-functional teams
Customized training based on your needs and skills development frameworks
Facilitated sessions to address specific product or content problems
Inspirational sessions designed to boost creativity
Contact us for a complete list. A separate page is coming soon, I promise.

UX content foundations

6-8 weeks, fixed price

Build a content practice, or take your existing one to the next level.

UX content audit with recommendations
Internal research to determine strengths and gaps
A scorecard and recommendations
Strategy and steps to create your content practice
Insight report about your content needs and strengths

All the rest

Any duration

Get some extra hands, brains, or heart.

Brand definition and messaging platform
Voice and tone work
Style guides and glossaries
Developing skill or career development frameworks
Writing the words in your product or service
UX content audits
Coaching and mentoring for individuals and teams

Get in touch